is dedicated to protecting the privacy and safety of your data. This
policy explains what data we collect about you and how we use, share
and manage your information. It also outlines your choices and rights regarding this data.
collect your data in several ways, including when you choose to share
it with us and when you shop on our online channels. The text below
1.How we obtain your data
When you shop at our store, we ask your name, address, payment
details, and contact info (email or phone number) to contact you
1.2. When you call our contact center, we ask you for your contact info.
1.3. When you make an account, we ask for your birth date and identified gender.
1.4. When you contact us with a comment, question, or complaint, we’ll ask for information that identifies you.
When you visit our website or app, we collect technical information
• IP address
• Your browser type
• Your operating system
• How you browse or use our website
2.How we use your data info
We need this info to:
• Process your order
• Deliver goods and services to you
• Process payments
• Communicate with you about the status of your order
We use additional details to give you birthday promo-code and
personalize you with experience so you can easily find what you are
2.3. We need your technical info to protect your data and our site and to improve your experience and to improve our products and services.
2.5. We use your data so that you can receive marketing messages from us.
3.HOW WE SHARE YOUR DATA
may share your data with others who help us serve you. We may use our
sister companies or other companies to help us process data, host
our digital channels, process payments, send communications, fulfill orders, or provide us or you with services.
may store data in the EU. When we send your data outside the EU, we
use the European Commission’s standard data protection clauses. We
also use digital and other security measures to protect your data and make sure only people who need it can access it.
require our service providers to protect your data and use it only as
the law allows. They cannot use your data except in helping us
you with products and services or as allowed by the privacy law and our contracts.
4.HOW WE PROTECT YOUR DATA
privacy and security of your data is important to us. We use digital
and physical security and process controls to protect your data. We
encrypt and anonymize data where we can and when it makes sense to. Even inside our company, we limit access to your data as much as we can.
need your help to keep your data safe! When you make an account, we
ask you to pick a password. If you give a someone your password, it
much harder for us to keep your data safe. You should not use the same password across sites. That makes your data much less safe, and it’s very
hard for us to protect you from someone else’s breach.
employees will never ask you for your password, so if you receive
anything suspicious from someone pretending to be us, don’t be
into giving them your data.
5.STORING YOUR DATA
need your data to fulfill our contracts with you, provide you great
products and excellent service and comply with certain laws. We plan
keep your data until we no longer have a relationship with you or for as long as it is required by contract or law.
6.UNDER 18 AGE
We do not want to collect any data from people under the age of 18. If we learn that we collected any such data, we will delete it.
know you want to control your data and you have the right to do so.
We serve customers all over the world which means data privacy laws
can differ in certain countries. Here is a list of the rights you have in the European Union:
• You can ask us to correct your data or to delete some of it
• You can ask for a copy of your data or info about what we collect, why and who we share it with
• You can ask us to transfer data you gave us to other companies
• You can ask us to stop using some data
• You can ask us to stop sending you marketing
• You can make a complaint to a local data protection authority
If you have any questions regarding your rights, please Contact Us.
To keep you safe, we will need to verify your identity before we can assist you with these rights.
9. POLICY CHANGES
We may update this Policy from time to time. We’ll post the new policy here. This Policy was last updated on 01 April 2019.
Data Protection Officer (DPO) is working hard to protect your data.
Our DPO can help you with questions about this Policy or your data.
you want to contact our DPO, you can do so by email - [email protected] You can also mail us at:
Bulgaria, city of Burgas, 8000, District of Burgas, Tsar Ivan Shishman, 8.
If you don’t want us to send you marketing emails anymore, you can unsubscribe from the link in one of our marketing messages.
is a trading Internet store of «EK
LTD, a registered company name is «EK
LTD (ID number is 202190874), whose
registered office address is: Bulgaria, city of Burgas, 8000, District of Burgas, Tsar Ivan Shishman, 8.